FAQ
Questions & answers.
Everything you need to know before renting a bike in Berlin.
How long can I rent a bike in Berlin?
From one day up to several weeks. Rates get especially good from three days, one week or two weeks. For long-term rentals of a month or more we make you a custom offer.
How much does it cost to rent a bike in Berlin?
A city bike costs from €12 a day or €55 a week. Trekking bikes start at €15 a day, e-bikes at €29 a day. Lock, lights and breakdown service are always included.
Where do I pick up the bike?
We have lots of stations all over Berlin. Tell us in your request where you are staying or heading – we find the best station for you and organise your bike.
Is there a deposit?
Yes, we take a €100 deposit per bike, paid easily online. You get it back after you return the bike.
What happens if the bike breaks down?
Just send us an email. Within Berlin we help quickly or bring you a replacement bike. Normal wear-and-tear repairs are included in the price.
Is the bike insured?
Our bikes are covered for technical defects. In case of theft you are liable up to the excess (city bike €150, e-bike €400), provided the bike was locked to a fixed object with our lock.
Can I cancel my booking?
You can cancel free of charge up to 48 hours before the rental starts. After that we charge 50% of the rental price.
Do you have helmets and child seats?
Yes. Helmets are free, child seats cost €10 per rental. Just mention what you need in your request.
Can I take the bike on the S-Bahn?
Sure. On S-Bahn, U-Bahn and regional trains you need a bike ticket (Berlin AB fare). That way you can also reach Potsdam or the lakes around Berlin.
Ready for Berlin on two wheels?
Send us your request – we will get back to you quickly with a confirmation.
Request a bike